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Crowne Plaza Hotel Queenstown by IHG | Hotel in Queenstown

| 9.0 (1002 Reviews) |  1 Bathroom
Queenstown Hotel | Crowne Plaza Hotel Queenstown by IHG

Hotel in Queenstown

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and 24-hour room service.
Crowne Plaza Hotel Queenstown by IHG offers 139 accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Towels
  • Hair dryer
  • Private bathroom
Bedroom
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Laptop-friendly workspace
  • Desk chair
  • Free newspapers
  • Connecting rooms available
  • Desk
  • Safe
  • Phone
  • Slippers
  • Iron/ironing board
Breakfast
  • 24-hour room service
  • 1 bar
  • 1 restaurant
  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 42 for adults and NZD 21 for children
  • Minibar
  • Coffee/tea maker
  • Electric kettle
Parking
  • Valet parking on site (NZD 38.00 per night; includes in/out privileges)
  • Ski shuttle nearby
  • Limited onsite parking
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Fitness center
  • Ski area
  • Hiking/biking trails
  • Skiing
  • Ice skating
  • Beach access
Entertainment
  • LCD TV
  • Digital channels
General
  • Conference space
  • 24-hour business center
  • Japanese
  • Chinese (Mandarin)
  • Portuguese
  • Malay
  • Russian
  • English
  • Dutch
  • Hindi
  • Indonesian
  • Spanish
  • French
  • German
Guest Services
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Multilingual staff
  • Luggage storage
  • Ski storage
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance
  • Ski privileges (optional)
  • 24-hour front desk
  • Concierge services
Internet
  • Available in some public areas: Free WiFi, Wired Internet (NZD 10 for 12 hours)
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden
  • Picnic area

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 16 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for nzd 65.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately nzd 42 for adults and nzd 21 for children fee for wired internet in public areas: nzd 10 (for 12 hours, rates may vary) valet parking fee: nzd 38.00 per night (in/out privileges) rollaway bed fee: nzd 65.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher and a smoke detector this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property there are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. children must dine from the kids menu for dinner. children age 13-16 receive 50% off the adult breakfast fee.

Reviews

Ronald
Sep 12, 2026 08:05:16 AM
Review Score:   10
Summary: First, the staff is amazing - every person we came across in our 7 day stay was friendly, helpful and downright cheerful. The front desk staff at checkin and out were great. We made a lot of friends at ThreeSixty, the restaurant and bar where everyone was so helpful with suggestions and ideas for what we could do - Thanks Martin, Izzy, Josefina, Hannah, and our friends from Mexico - you guys are the best! Second, the location is absolutely unbeatable. There are 30 restaurants within a 5 minute walk, as are all the lakefront amenities, great shopping, great everything. The Gondola was a 10 minute walk... it really couldn't be more convenient if you plan to do any exploring. The room was fine, the bed was comfortable and waking up the the lakeviews was spectacular. Even got to use the small gym a couple of times. This was our first trip to NZ and Queenstown, but we will definitely be back.
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Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed, Accessible, Mountain View
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Mountain View

General

Room and bed type depend on availability check-in, Balcony, Square meters - 33, Square feet - 356, Courtyard view, Mountain view, Shower only, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room, 1 King Bed, Balcony, Lake View
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony, Lake View

General

Room and bed type depend on availability check-in, Balcony, Square meters - 33, Square feet - 356, Lake view, Shower/tub combination, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room, 2 Queen Beds, Balcony, Lake View
Room Size: 356 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony, Lake View

General

Room and bed type depend on availability check-in, Balcony, Square meters - 33, Square feet - 356, Lake view, Shower/tub combination, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Balcony, Mountain View
Room Size: 356 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony, Mountain View

General

Room and bed type depend on availability check-in, Balcony, Square meters - 33, Square feet - 356, Courtyard view, Mountain view, Balcony or patio, Shower/tub combination, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom, Lake View
Room Size: 667 square feet m2
1 King Bed
Suite, 1 Bedroom, Lake View

General

Room and bed type depend on availability check-in, Balcony, Square meters - 62, Square feet - 667, Separate dining area, Separate sitting area, Lake view, Shower/tub combination, No rollaway/extra beds, Number of bedrooms - 1, Ping - 19, Dining table, Bed count minimum 1, Bed count maximum 1
Standard Room
Room Size: 356 square feet m2
1 Twin Bed
Standard Room

General

Room and bed type depend on availability check-in, Square meters - 33, Square feet - 356, Courtyard view, Balcony or patio, Shower/tub combination, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Balcony
Room Size: 356 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony

General

Room and bed type depend on availability check-in, Balcony, Square meters - 33, Square feet - 356, Courtyard view, Balcony or patio, Shower/tub combination, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds
Room Size: 356 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Room and bed type depend on availability check-in, Square meters - 33, Square feet - 356, Patio, Courtyard view, Shower/tub combination, No rollaway/extra beds, Number of bedrooms - 1, Ping - 10, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Balcony
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony

General

Room and bed type depend on availability check-in, Balcony, Square meters - 33, Square feet - 356, Patio, Courtyard view, Balcony or patio, Shower/tub combination, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room, 1 King Bed, Balcony, Mountain View
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony, Mountain View

General

Room and bed type depend on availability check-in, Balcony, Square meters - 33, Square feet - 356, Mountain view, Shower/tub combination, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Queenstown hotel starts from $228 per night with includes Kitchen, Air Conditioner, TV, Balcony/Terrace, Skiing, Restaurant, Bar, Breakfast, Laundry, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Child Friendly, Security/Safety, Toiletries, Parking, Wellness Facilities, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.