Crowne Plaza Hotel Queenstown by IHG | Hotel in Queenstown

| 9.0 (1003 Reviews) |  1 Bathroom
Queenstown Hotel | Crowne Plaza Hotel Queenstown by IHG

Hotel in Queenstown

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and 24-hour room service.
Crowne Plaza Hotel Queenstown by IHG offers 139 accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Private bathroom
  • Towels
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Bed sheets
  • Iron/ironing board
  • Phone
  • Desk chair
  • Laptop-friendly workspace
  • Free newspapers
  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
Breakfast
  • 1 bar
  • 24-hour room service
  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 38 for adults and NZD 20 for children
  • 1 restaurant
  • Electric kettle
  • Coffee/tea maker
  • Minibar
Parking
  • Wheelchair-accessible parking available
  • Ski shuttle nearby
  • Limited onsite parking
  • Valet parking on site (NZD 38.00 per night; includes in/out privileges)
Accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • In-room accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
Activities
  • Beach access
  • Ice skating
  • Ski area
  • Hiking/biking trails
  • Skiing
  • Fitness center
Entertainment
  • LCD TV
  • Digital channels
General
  • Conference space
  • 24-hour business center
  • Elevator
  • Water dispenser
  • Banquet hall
  • Front-desk safe
  • Free newspapers in lobby
  • Hindi
  • Malay
  • Japanese
  • Russian
  • Indonesian
  • French
  • English
  • Dutch
  • Spanish
  • Chinese (Mandarin)
  • German
  • Portuguese
  • Smoke-free property
Guest Services
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Daily housekeeping
  • Concierge services
  • Multilingual staff
  • Dry cleaning service
  • Tour/ticket assistance
  • Ski storage
  • 24-hour front desk
  • Ski privileges (optional)
  • Porter/bellhop
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi, Wired Internet (NZD 10 for 12 hours)
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden
  • Picnic area

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 16 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for nzd 65.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately nzd 38 for adults and nzd 20 for children fee for wired internet in public areas: nzd 10 (for 12 hours, rates may vary) valet parking fee: nzd 38.00 per night (in/out privileges) rollaway bed fee: nzd 65.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed there are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. children must dine from the kids menu for dinner. children age 13-16 receive 50% off the adult breakfast fee. this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jonathan
Jan 10, 2026 02:55:06 AM
Review Score:   10
Summary: Great location. Easy checkin and helpful staff. Would stay again.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed, Accessible, Mountain View
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Mountain View

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Shower only, Room and bed type depend on availability check-in, Square feet - 356, Mountain view, Extra bed count 1, Square meters - 33, Ping - 10, Balcony, Courtyard view, Bed count minimum 1, Bed count maximum 1
Standard Room
Room Size: 356 square feet m2
1 Twin Bed
Standard Room

General

Balcony or patio, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Courtyard view, Square feet - 356, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Ping - 10
Standard Room, 2 Queen Beds, Balcony
Room Size: 356 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony

General

Balcony or patio, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Balcony, Courtyard view, Square feet - 356, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Standard Room, 1 King Bed, Balcony, Lake View
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony, Lake View

General

Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Balcony, Lake view, Square feet - 356, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Standard Room, 2 Queen Beds, Balcony, Lake View
Room Size: 356 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony, Lake View

General

No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Balcony, Lake view, Square feet - 356, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Standard Room, 2 Queen Beds, Balcony, Mountain View
Room Size: 356 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony, Mountain View

General

Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 356, Mountain view, Square meters - 33, Ping - 10, Balcony or patio, No rollaway/extra beds, Balcony, Courtyard view, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom, Lake View
Room Size: 667 square feet m2
1 King Bed
Suite, 1 Bedroom, Lake View

General

Square feet - 667, Dining table, Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Lake view, Separate dining area, Ping - 19, Square meters - 62, No rollaway/extra beds, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds
Room Size: 356 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Patio, No rollaway/extra beds, Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Courtyard view, Square feet - 356, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Standard Room, 1 King Bed, Balcony
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony

General

Rollaway/extra beds (surcharge), Patio, Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 356, Extra bed count 1, Square meters - 33, Ping - 10, Balcony or patio, Balcony, Courtyard view, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Balcony, Mountain View
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony, Mountain View

General

Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Balcony, Square feet - 356, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10

FAQ's

Is this Queenstown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Queenstown hotel have a swimming pool?

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel?

Best-rates for the Queenstown hotel starts from $254 per night with includes TV, Restaurant, Entertainment, Air Conditioner, Balcony/Terrace, Accessibility, Business Services, Breakfast, Laundry, Wheelchair Accessible, Security/Safety, Skiing, Wellness Facilities, Child Friendly, Internet, Kitchen, Parking, Bedding/Linens, Bar, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Queenstown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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