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Hilton Queenstown Resort & Spa | Hotel in Kawarau Falls

| 8.6 (1002 Reviews) |  1 Bathroom
Kelvin Heights Hotel | Hilton Queenstown Resort & Spa

Hotel in Kelvin Heights, Kawarau Falls

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hilton Queenstown Resort & Spa offers 220 accommodations with fireplaces and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 60 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately nzd 42 per person fee for in-room wireless internet: nzd 9.95 per 24-hour period (rates may vary) fee for in-room wired internet: nzd 9.95 (rates may vary) covered self parking fee: nzd 20 per day valet parking fee: nzd 50 per day (in/out privileges) a late check-out fee will be charged rollaway bed fee: nzd 60 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash cashless transactions are available this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Pippa
Aug 23, 2026 07:49:24 AM
Review Score:   10
Summary: Loved our stay! Everything we could’ve asked for… friendly staff, comfortable and clean rooms, delicious food. Enjoyed the ferry speedboat on our doorstep into the town, great way to start and finish the day.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Kelvin Heights hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Kelvin Heights hotel starts from $265 per night with includes Wheelchair Accessible, Balcony/Terrace, Accessibility, Business Services, Restaurant, Bar, Toiletries, Parking, Pool, TV, Skiing, Wellness Facilities, Spa, Breakfast, Child Friendly, Security/Safety, Bedding/Linens, Guest Services, Hot Tub, Internet, Kitchen, Air Conditioner, Transportation/Shuttle, Fireplace, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kelvin Heights hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Kelvin Heights hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.