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Queenstown Village Apartments | Hotel in Kawarau Falls

| 8.6 (168 Reviews) |  1 Bathroom
Kelvin Heights Hotel | Queenstown Village Apartments

Hotel in Kelvin Heights, Kawarau Falls

2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe.
Housekeeping is available on request.
Queenstown Village Apartments offers 17 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 55-inch flat-screen televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Child Friendly
Heating
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 16
Check-out
Check-out before 10 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Nearby parking fee: nzd 20 per night (13123 ft away) housekeeping is available for an additional fee and varies based on unit size the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed onsite parties or group events are strictly prohibited this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned

Reviews

David
Jul 9, 2026 08:36:52 AM
Review Score:   8
Summary: On arrival the first impression was that the place was just what we wanted. It getting a bit dated with wearing carpet and due for a good Reno.Beautifully situated near the. outlet of the Kawerau River with beautiful mountain views. Entrance etc all online with key PIN number supplied. We did meet a staff member by coincidence who helped with the car parking . Car parking is a bit of a mess with one car way down the road in the prepaid parking and the other two having to fight roadside with others. I thought I had not parked our first car correctly but emails from the Manegers and the car park Company were very helpful and reassuring. Kitchen ok and being over three levels the three family groups had their own space which is a plus. Happy with the place and will use again and recommend to others. The tough parking the only negative issue.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Queenstown Village Apartments starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Queenstown Village Apartments does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Queenstown Village Apartments starts from $621 per night with includes Toiletries, Kitchen, TV, Restaurant, Bar, Child Friendly, Heating, Internet, Laundry, Parking, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown Village Apartments has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Queenstown Village Apartments indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.