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SO/Auckland | Hotel in Auckland

| 9.0 (349 Reviews) |  1 Bathroom
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a snack bar/deli.
Housekeeping is available on request.
SO/ Auckland offers 130 accommodations with minibars and espresso makers. Beds feature premium bedding. 49-inch Smart televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Bathrobes
Bedroom
  • Free newspapers
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Water-efficient showers only
  • In-room massage
  • Connecting rooms available
  • Phone
  • Recycling
  • Turndown service
  • Bulk dispenser for toiletries
  • Iron/ironing board
  • Premium bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
Breakfast
  • 2 restaurants
  • 24-hour room service
  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: NZD 49 per person
  • 2 bars/lounges
  • Coffee/tea maker
  • Minibar
  • Espresso maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
Parking
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Covered valet parking on site (NZD 65 per night; includes in/out privileges)
Accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Accessible airport shuttle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible registration desk
Activities
  • Indoor pool
  • Full-service spa
  • 24-hour fitness center
  • Sauna
Entertainment
  • Pay movies
  • Digital channels
  • 49-inch Smart TV
  • Streaming services
General
  • Conference space (5382 square feet)
  • 24-hour business center
  • Meeting rooms - 5
  • Free newspapers in lobby
  • Banquet hall
  • Elevator
  • Front-desk safe
Guest Services
  • In-room child care (surcharge)
  • Indoor pool
  • Baby bath
  • Snack bar/deli
  • Highchair
  • Babysitting (surcharge)
  • Refrigerator
  • Pool gate
  • Daily housekeeping
  • Concierge services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Multilingual staff
  • Dry cleaning service
  • Change of towels (on request)
  • Porter/bellhop
  • 24-hour front desk
  • Change of bedsheets (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Rooftop terrace
Spa
  • Spa open daily
  • Massage - Swedish
  • Couples treatment room(s)
  • Steam room
  • Massage - prenatal
  • Massage - hot stone
  • Sauna
  • 4 treatment rooms
  • Massage - deep-tissue
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability early check-in is available for a fee late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. kids stay free! up to 12 children 1 year old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 100.0 per night.
Payment Policy
Fee for buffet breakfast: approximately nzd 49 per person airport shuttle fee: nzd 195 per vehicle (one-way, maximum occupancy 2) covered valet parking fee: nzd 65 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 100.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. cashless transactions are available long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Carl
Jul 31, 2026 07:25:00 AM
Review Score:   8
Summary: Was fine. Staff were helpful. Rooms were a bit tired, not well maintained. Was ok for the price.
See All Reviews

Room Arrangement

Room Info Facilities
1 King Bed (Collection Accessible)
Room Size: 376 square feet m2
1 King Bed
1 King Bed (Collection Accessible)

General

Room and bed type depend on availability check-in, Square meters - 35, Square feet - 376, Private bathroom, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Room, 1 King Bed (Collection)
Room Size: 344 square feet m2
1 King Bed
Room, 1 King Bed (Collection)

General

Room and bed type depend on availability check-in, Square meters - 32, Square feet - 344, City view, Private bathroom, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Loft Suite, Club Signature Access, 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Loft Suite, Club Signature Access, 1 King Bed

General

Balcony, Square meters - 38, Square feet - 409, Separate dining area, Separate sitting area, Private bathroom, Free cribs/infant beds, Number of bedrooms - 1, Club level room, Rollaway/extra beds (surcharge), Art supplies, Children's books, Ping - 11.49, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Studio, 1 King Bed
Room Size: 365 square feet m2
1 King Bed
Studio, 1 King Bed

General

Room and bed type depend on availability check-in, Square meters - 34, Square feet - 365, Private bathroom, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Twin Room, 2 Twin Beds (Collection)
Room Size: 356 square feet m2
2 Twin Beds
Twin Room, 2 Twin Beds (Collection)

General

Room and bed type depend on availability check-in, Square meters - 33, Square feet - 356, Private bathroom, Wheelchair accessible, Free cribs/infant beds, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 10, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Suite, 1 King Bed (Atelier. Club Signature Access)
Room Size: 473 square feet m2
1 King Bed
Suite, 1 King Bed (Atelier. Club Signature Access)

General

Balcony, Square meters - 44, Square feet - 473, Separate dining area, Separate sitting area, Private bathroom, Free cribs/infant beds, Number of bedrooms - 1, Club level room, Rollaway/extra beds (surcharge), Art supplies, Children's books, Ping - 13.29, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the SO/Auckland starts from $190 per night with includes Security/Safety, Guest Services, Entertainment, Pool, Balcony/Terrace, Wellness Facilities, Restaurant, Toiletries, Child Friendly, Internet, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Spa, Breakfast, Kitchen, TV, Business Services, Bedding/Linens, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.