SO/Auckland | Hotel in Auckland

| 9.0 (325 Reviews) |  1 Bathroom
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour health club, and a snack bar/deli.
Housekeeping is available on request.
SO/ Auckland offers 130 accommodations with minibars and espresso makers. Beds feature premium bedding. 49-inch Smart televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Bathrobes
  • Rainfall showerhead
  • Separate bathtub and shower
Bedroom
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Premium bedding
  • Bed sheets
  • Bulk dispenser for toiletries
  • Slippers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Energy-saving switches
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Desk
  • LED light bulbs
  • Laptop-friendly workspace
  • Turndown service
  • Connecting rooms available
  • Recycling
  • Safe
  • Phone
Breakfast
  • 2 restaurants
  • 2 bars/lounges
  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: NZD 49 per person
  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Espresso maker
  • Refrigerator
  • Free bottled water
Parking
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Electric car charging station on site
  • Covered valet parking on site (NZD 65 per night; includes in/out privileges)
Accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Accessible airport shuttle
  • Stair-free path to entrance
  • Elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Sauna
  • Full-service spa
  • Indoor pool
  • 24-hour fitness center
Entertainment
  • Streaming services
  • Digital channels
  • Pay movies
  • 49-inch Smart TV
General
  • Conference space (5382 square feet)
  • 24-hour business center
  • Meeting rooms - 5
  • Front-desk safe
  • Banquet hall
  • Free newspapers in lobby
  • Elevator
  • Vietnamese
  • Polish
  • English
  • Korean
  • Spanish
  • French
  • Japanese
  • German
  • Thai
  • Hindi
  • Chinese (Mandarin)
  • Reusable cups only
  • Comprehensive recycling policy
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Vegan dining options
  • Local culture & ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Local artist showcase
  • At least 80% organic food
  • No plastic coffee stirrers
  • Smoke-free property
  • Biodegradable drinking straws
  • Vegetarian dining options
Guest Services
  • In-room child care (surcharge)
  • Indoor pool
  • Pool gate
  • Highchair
  • Snack bar/deli
  • Baby bath
  • Babysitting (surcharge)
  • Refrigerator
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace
Spa
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Spa open daily
  • Massage - hot stone
  • 4 treatment rooms
  • Massage - Swedish
  • Steam room
  • Sauna
  • Massage - prenatal
  • Massage - deep-tissue

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 12 children 1 year old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 100.0 per night.
Payment Policy
Fee for buffet breakfast: approximately nzd 49 per person airport shuttle fee: nzd 195 per vehicle (one-way, maximum occupancy 2) covered valet parking fee: nzd 65 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 100.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jodie
May 20, 2026 05:24:43 PM
Review Score:   10
Summary: Great rooms! Quiet and comfortable. The staff were very helpful and friendly.
See All Reviews

Room Arrangement

Room Info Facilities
1 King Bed (Collection Accessible)
Room Size: 376 square feet m2
1 King Bed
1 King Bed (Collection Accessible)

General

Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Ping - 11, Room and bed type depend on availability check-in, Square meters - 35, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 376, Free cribs/infant beds
Room, 1 King Bed (Collection)
Room Size: 344 square feet m2
1 King Bed
Room, 1 King Bed (Collection)

General

Square meters - 32, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 344, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Free cribs/infant beds, Ping - 10
Loft Suite, Club Signature Access, 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Loft Suite, Club Signature Access, 1 King Bed

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Children's books, Square meters - 38, Extra bed count 1, Separate dining area, Free cribs/infant beds, Art supplies, Ping - 11.49, Private bathroom, Square feet - 409, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Studio, 1 King Bed
Room Size: 365 square feet m2
1 King Bed
Studio, 1 King Bed

General

Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Square meters - 34, Bed count maximum 1, Square feet - 365, Free cribs/infant beds, Ping - 10
Twin Room, 2 Twin Beds (Collection)
Room Size: 356 square feet m2
2 Twin Beds
Twin Room, 2 Twin Beds (Collection)

General

Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 356, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Square meters - 33, Free cribs/infant beds, Ping - 10, Bed count maximum 2
Suite, 1 King Bed (Atelier. Club Signature Access)
Room Size: 473 square feet m2
1 King Bed
Suite, 1 King Bed (Atelier. Club Signature Access)

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Children's books, Square feet - 473, Extra bed count 1, Square meters - 44, Separate dining area, Free cribs/infant beds, Art supplies, Ping - 13.29, Private bathroom, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this SO/Auckland pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the SO/Auckland have a swimming pool?

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SO/Auckland?

Best-rates for the SO/Auckland starts from $168 per night with includes Parking, Pool, Security/Safety, Wellness Facilities, Guest Services, Accessibility, Bedding/Linens, Bar, Child Friendly, Laundry, Balcony/Terrace, Spa, Restaurant, Internet, Air Conditioner, TV, Wheelchair Accessible, Business Services, Entertainment, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is SO/Auckland a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SO/Auckland wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SO/Auckland?

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SO/Auckland?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD168
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