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Sofitel Auckland Viaduct Harbour | Hotel in Auckland

| 9.2 (1001 Reviews) |  1 Bathroom
Auckland Central Business District Hotel | Sofitel Auckland Viaduct Harbour

Hotel in Auckland Central Business District, Auckland

This smoke-free hotel features a marina, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Housekeeping is available on request.
Sofitel Auckland Viaduct Harbour offers 88 accommodations with minibars and espresso makers. Rooms open to balconies. A pillow menu is available. Smart televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Bathrobes
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Water-efficient showers only
  • Connecting rooms available
  • Phone
  • Recycling
  • Bulk dispenser for toiletries
  • Iron/ironing board
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: NZD 52 per person
  • Coffee/tea in common area(s)
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • Minibar
  • Refrigerator
  • Espresso maker
Parking
  • Secured covered valet parking on site (NZD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Height restrictions apply for onsite parking
  • Electric car charging station on site
  • Airport shuttle at scheduled times
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
Activities
  • Indoor pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Hot tub
  • Surfing/body boarding
  • Fishing
  • Bicycle rentals
  • Sailing
  • Hiking/biking trails
  • Boat tours
  • Golfing
Entertainment
  • Pay movies
  • Digital channels
  • Smart TV
  • Streaming services
General
  • 24-hour business center
  • Conference space (5380 square feet)
  • Computer station
  • Chinese (Mandarin)
  • French
  • Russian
  • English
  • German
  • Spanish
Guest Services
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Dry cleaning service
  • Change of towels (on request)
  • Porter/bellhop
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Indoor pool
  • Snack bar/deli
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Marina onsite
  • Balcony
Spa
  • Facials
  • Body scrubs
  • Spa open daily
  • Massage - Swedish
  • Body wraps
  • Couples treatment room(s)
  • Manicures and pedicures
  • 6 treatment rooms
  • Massage - prenatal
  • Massage - hot stone
  • Body treatments
  • Reflexology
  • Massage - sports
  • Massage - deep-tissue
  • Massage/treatment rooms

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability early check-in is available for a fee contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for nzd 100.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately nzd 52 per person airport shuttle fee: nzd 42 per person (one-way) covered valet parking fee: nzd 52 per day (in/out privileges) early check-in is available for a fee (subject to availability) rollaway bed fee: nzd 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted cashless transactions are available safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Mariana
Sep 27, 2026 07:44:06 AM
Review Score:   6
Summary: The hotel and rooms are high standard, but the service fell short of the 5* mark. They need to train their staff better. Several times during my stay I had asked for simple things and they just “forgot”. This was across reception and restaurant, so not a single staff member/area. Concierge was too young and did not have enough knowledge of Auckland, so couldn’t help with a simple request.
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Room Arrangement

Room Info Facilities
Luxury Room, 1 King Bed, Balcony
Room Size: 657 square feet m2
1 King Bed
Luxury Room, 1 King Bed, Balcony

General

Square meters - 61, Square feet - 657, City view, Number of bedrooms - 1, Ping - 18, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Junior Suite, 1 King Bed
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Room, 1 King Bed
Room Size: 452 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Square meters - 42, Square feet - 452, Wheelchair accessible, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Luxury Room, 1 King Bed (Atrium View)
Room Size: 495 square feet m2
1 King Bed
Luxury Room, 1 King Bed (Atrium View)

General

Square meters - 46, Square feet - 495, Water view, Number of bedrooms - 1, Ping - 14, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Luxury Room, 1 King Bed, Marina View (Club Millesime access)
Room Size: 452 square feet m2
1 King Bed
Luxury Room, 1 King Bed, Marina View (Club Millesime access)

General

Square meters - 42, Square feet - 452, Number of bedrooms - 1, Marina view, Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Suite, 1 King Bed (Club Millesime access)
Room Size: 678 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed (Club Millesime access)

General

Square meters - 63, Square feet - 678, Separate dining area, Number of living rooms 1, Separate sitting area, Number of bedrooms - 1, Ping - 19, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Club Suite, 1 King Bed, Club Lounge Access (Opera)
Room Size: m2
1 King Bed
Club Suite, 1 King Bed, Club Lounge Access (Opera)

General

Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Superior Room, 1 King Bed, Accessible (Accessible)
Room Size: m2
1 King Bed
Superior Room, 1 King Bed, Accessible (Accessible)

General

Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Sofitel Auckland Viaduct Harbour has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Sofitel Auckland Viaduct Harbour starts from $249 per night with includes Pool, Wheelchair Accessible, Business Services, Restaurant, Heating, Hot Tub, Internet, Laundry, Bedding/Linens, Wellness Facilities, Spa, Entertainment, Child Friendly, Kitchen, Parking, Balcony/Terrace, Accessibility, Breakfast, Security/Safety, Bar, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Auckland Viaduct Harbour is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Sofitel Auckland Viaduct Harbour indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.