Is this The Chalets Motel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Chalets Motel?

Check-in time for The Chalets Motel starts counting from 1:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Chalets Motel have a swimming pool?

No, this The Chalets Motel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Chalets Motel?

Best-rates for the The Chalets Motel starts from $111 per night with includes Laundry, Parking, Fireplace/Heating, Restaurant, Toiletries, Barbecue/Outdoor Cooking, Internet, Kitchen, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Entertainment, Designated Smoking Area, TV, Guest Services, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Chalets Motel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Chalets Motel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Chalets Motel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Chalets Motel?

Based on the information reported by the owner or manager, the The Chalets Motel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Chalets Motel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Chalets Motel | Hotel in Hanmer Springs

| 9.4 (314 Reviews) | 1 Bathroom

Hanmer Springs Hotel | The Chalets Motel

Hotel in Hanmer Springs

Boardwalk/promenade motel in Hanmer Springs with free parking
This motel features laundry facilities, free newspapers, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include barbecue grills and a picnic area.
Weekly housekeeping is available.
The Chalets Motel offers 10 accommodations with DVD players and complimentary newspapers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star motel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hanmer Springs motel provides complimentary wireless Internet access. 40-inch LED televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and fans. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Toilet paper

Private bathroom

Free toiletries

Soap

Towels

Bedroom

Heating

Bed sheets

Premium bedding

Blackout drapes/curtains

Free cribs/infant beds

Soundproofing

Iron/ironing board (on request)

Free newspapers

Individually furnished

Separate sitting area

Individually decorated

Breakfast

Continental breakfast available for a fee daily 7:30 AM–9:30 AM: NZD 15 for adults and NZD 15 for children

Stovetop

Free tea bags/instant coffee

Kitchen

Coffee/tea maker

Dining room

Electric kettle

Microwave

Oven

Mini-fridge

Toaster

Cookware/dishes/utensils

Parking

Wheelchair-accessible parking available

Ski shuttle nearby

Free extended parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Low-height counter and sink

Wheelchair-accessible path of travel

Hand-held showerhead

This property does not have elevators

Wheelchair-accessible parking

Grab bar near toilet

In-room accessibility

Activities

Fishing

Snowboarding

Downhill skiing

Ski area

Mountain biking

Rock climbing

Ecotours

Skiing

Hot springs

Adjacent to a golf course

Hiking/biking trails

Skiing lessons

Golf lessons

Ski equipment rentals

Playground

Entertainment

Satellite channels

Premium channels

DVD player

40-inch LED TV

General

Free newspapers in lobby

English

Russian

Designated smoking areas

Guest Services

Laundry facilities

DVD player

Kitchen

Soundproofed rooms

Separate living room

Microwave

Separate dining area

Free cribs/infant beds

Mini-fridge

Playground

Luggage storage

Laundry facilities

Housekeeping (weekly)

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

BBQ grill(s)

Picnic area

Balcony or patio

Policies

Check-in

Check-in start time: 1 pm; check-in end time: 9 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available

Child Policy

Children are welcome. free cribs (infant beds)!

Payment Policy

Fee for continental breakfast: approximately nzd 15 for adults and nzd 15 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve high chair safety features at this property include a smoke detector and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Lisa

Aug 31, 2025 02:22:46 PM

Review Score: 10

Summary: Older facilities but comfortable and all we needed. Thank you for a quick checkin and friendly service.

See All Reviews

Room Arrangement

Room Info	Facilities
One Bedroom Chalet (Queen) Room Size: 431 square feet m² 1 Queen Bed	General Square meters - 40, No rollaway/extra beds, Number of bedrooms - 1, Wardrobe or closet, Shower only, Ping - 12, Soundproofed, Mountain view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 431
Two Bedroom Chalet (Sleeps 4) Room Size: 538 square feet m² 3 Queen Bed and Twin Beds	General Rollaway/extra beds (surcharge), Square meters - 50, Ping - 15, Number of bedrooms - 2, Square feet - 538, Wardrobe or closet, Shower only, Bed count maximum 3, Mountain view, Extra bed count 1, Number of living rooms 1, Bed count minimum 3
One Bedroom Spa Chalet (Queen) Room Size: 431 square feet m² 1 Queen Bed	General Jetted bathtub, Square meters - 40, Separate bathtub and shower, Number of bedrooms - 1, Wardrobe or closet, Ping - 12, Soundproofed, Mountain view, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square feet - 431
Two Bedroom Chalet (Sleeps 6) Room Size: m² 4 Queen Bed and Twin Beds	General Bed count minimum 4, Rollaway/extra beds (surcharge), Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 2, Shower only, Mountain view, Wheelchair accessible, Extra bed count 1, Number of living rooms 1, Portable shower seat, Bathroom grab bars, Wardrobe or closet, Soundproofed, Bed count maximum 4
Two Bedroom Chalet (Sleeps 5) Room Size: 538 square feet m² 4 Queen Bed and Twin Beds	General Bed count minimum 4, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Square feet - 538, Shower only, Mountain view, Extra bed count 1, Square meters - 50, Ping - 15, Wardrobe or closet, Soundproofed, Bed count maximum 4