Is this The Metrotel Motel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Metrotel Motel have a swimming pool?

No, this The Metrotel Motel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Metrotel Motel?

Best-rates for the The Metrotel Motel starts from $87 per night with includes Balcony/Terrace, Accessibility, Guest Services, Child Friendly, Kitchen, Air Conditioner, TV, Wheelchair Accessible, Laundry, Parking, Security/Safety, Wellness Facilities, Bedding/Linens, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Metrotel Motel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Metrotel Motel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Metrotel Motel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Metrotel Motel?

Based on the information reported by the owner or manager, the The Metrotel Motel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Metrotel Motel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Metrotel Motel | Hotel in New Plymouth

| 9.6 (350 Reviews) | 1 Bathroom

New Plymouth CBD Hotel | The Metrotel Motel

Hotel in New Plymouth CBD, New Plymouth

Hotel in New Plymouth with free parking
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and express check-out.
The Metrotel Motel offers 31 accommodations with espresso makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Towels

Shower

Hair dryer

Private bathroom

Bedroom

Heating (climate-controlled)

Air conditioning (climate-controlled)

Blackout drapes/curtains

Cribs/infant beds (surcharge)

Premium bedding

Bed sheets

Desk

Iron/ironing board

Restaurant dining guide

Individually furnished

Connecting rooms available

Phone

Free local calls

Guidebooks/recommendations

Laptop-friendly workspace

Individually decorated

Breakfast

Cleaning supplies

Espresso maker

Microwave

Refrigerator

Toaster

Electric kettle

Parking

Free self parking on site

Height restrictions apply for onsite parking

Wheelchair-accessible parking available

Electric car charging station on site

Accessibility

Raised toilet seat

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Grab bar near toilet

Activities

Health/beauty spa

Fitness center (free access)

Beach access

Outlet shopping

Bike parking

Bike storage

Entertainment

Cable channels

40-inch flat-screen TV

General

Elevator

English

Smoke-free property

Guest Services

Cribs/infant beds (surcharge)

Microwave

Laundry facilities

Full-sized refrigerator

Luggage storage

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Daily housekeeping

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in time starts at 3:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10:00 am contactless check-out available express check-out available late check-out fee: nzd 20 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for nzd 35.0 per night. cribs (infant beds) are available for nzd 20.0 per night.

Payment Policy

Late check-out fee: nzd 20 (subject to availability) crib (infant bed) fee: nzd 20.0 per night rollaway bed fee: nzd 35.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Glen n Diane

Nov 24, 2025 05:14:22 AM

Review Score: 8

Summary: Great staff team. Good sized room, kitchenette has full fridge freezer. The location is handy walking distance to shops, restaurants, Pukekura Park, and the seafront walkway.

See All Reviews

Room Arrangement

Room Info	Facilities
Studio, Accessible Room Size: 355 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Dishwasher, Stovetop, Square feet - 355, Wheelchair accessible, Extra bed count 1, Square meters - 33, Ping - 10, Cookware, dishware, and utensils, Furnished patio, Kitchen, Bathroom grab bars, Wardrobe or closet, Freezer, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 2
Double or Twin Room, 2 Bedrooms Room Size: 657 square feet m² 2 King Beds 2 Twin Beds	General Square feet - 657, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Dishwasher, Highchair, Stovetop, Extra bed count 1, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Furnished patio, Square meters - 61, Kitchen, Ping - 18, Wardrobe or closet, Freezer, Bed count minimum 2, Bed count maximum 2
Studio Room Size: 355 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Dishwasher, Highchair, Stovetop, Square feet - 355, Extra bed count 1, Square meters - 33, Ping - 10, Cookware, dishware, and utensils, Kitchen, Wardrobe or closet, Freezer, Bed count minimum 1, Furnished balcony, Bed count maximum 2
Double or Twin Room, 2 Bedrooms, Mezzanine Room Size: 527 square feet m² 2 King Beds 2 Twin Beds	General Rollaway/extra beds (surcharge), Number of bedrooms - 2, Square feet - 527, Dishwasher, Highchair, Square meters - 49, Stovetop, Extra bed count 1, Number of living rooms 1, Cookware, dishware, and utensils, Kitchen, Ping - 15, Wardrobe or closet, Freezer, Bed count minimum 2, Furnished balcony, Bed count maximum 2