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Urban Lounge Sleepery, SureStay Collection by BW | Hotel in Rotorua

| 8.2 (147 Reviews) |  1 Bathroom
Rotorua Hotel | Urban Lounge Sleepery, SureStay Collection by BW

Hotel in Rotorua

This smoke-free hotel features an outdoor pool, self parking, and express check-out. WiFi in public areas is free.
Urban Lounge Sleepery, SureStay Collection by BW offers 32 accommodations with hair dryers and complimentary toiletries. LED televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet

Facility Overview

Bathrooms
  • Soap
  • Shampoo
  • Towels
  • Free toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Laptop-friendly workspace
  • Heating
  • Bed sheets
  • Portable fan
  • Free cribs/infant beds
Breakfast
  • To-go breakfast available for a fee daily 9:00 AM–11:00 AM: NZD 15.00 per person
Parking
  • Onsite parking includes off-street options
  • Secured uncovered self parking on site (NZD 10 per night)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
Activities
  • Outdoor pool
  • Hot springs
Entertainment
  • 43-inch LED TV
General
  • Smoke-free property
  • English
Guest Services
  • Outdoor pool
  • Free cribs/infant beds
  • Front desk (limited hours)
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 pm early check-in subject to availability early check-in is available for a fee minimum check-in age: 18
Check-out
Check-out before 10:00 am late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for to-go breakfast: approximately nzd 15.00 per person uncovered self parking fee: nzd 10 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Samantha
Jul 14, 2026 08:22:08 AM
Review Score:   8
Summary: We had a good one night stay as a family of two adults and two children (10 and 12). The room was a good size for us and we had everything that we needed.
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Room Arrangement

Room Info Facilities
Queen + 2 Singles Studio with Ensuite Bathroom
Room Size: m2
3 Queen Bed and Twin Beds
Queen + 2 Singles Studio with Ensuite Bathroom

General

City view, Private bathroom, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Bed count minimum 3, Bed count maximum 3
Queen Bed with Shared bathroom
Room Size: m2
1 Queen Bed
Queen Bed with Shared bathroom

General

City view, Number of bathrooms - 1, Shared bathroom, Shower only, Number of bedrooms - 1, Shared outdoor bathroom, Bed count minimum 1, Bed count maximum 1
Twin Studio (2 Queen Beds) & Ensuite bathroom
Room Size: m2
2 Queen Beds
Twin Studio (2 Queen Beds) & Ensuite bathroom

General

Pool view, Private bathroom, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Queen Studio & Ensuite bathroom
Room Size: m2
1 Queen Bed
Queen Studio & Ensuite bathroom

General

City view, Private bathroom, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM
Room Size: m2
3 King Bed, Queen Bed and Twin Bunk Bed
FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

General

Kitchenette, Pool view, Private bathroom, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Bed count minimum 4, Bed count maximum 4
Single room with Shared bathroom
Room Size: m2
1 Twin Bed
Single room with Shared bathroom

General

Garden view, Number of bathrooms - 1, Shared bathroom, Shower only, Number of bedrooms - 1, Shared outdoor bathroom, Bed count minimum 1, Bed count maximum 1
Junior Family Room with Share Bathroom
Room Size: m2
3 Queen Bed, Double Sofa Bed and Twin Bunk Bed
Junior Family Room with Share Bathroom

General

Pool view, Number of bathrooms - 1, Shared bathroom, Shower only, Number of bedrooms - 1, Shared outdoor bathroom, Bed count minimum 4, Bed count maximum 4
Queen + 1 Single with Kitchenette & Ensuite bathroom
Room Size: m2
2 Queen Bed and Twin Bed
Queen + 1 Single with Kitchenette & Ensuite bathroom

General

Kitchenette, Courtyard view, Private bathroom, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Rotorua hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Rotorua hotel starts from $80 per night with includes Toiletries, Breakfast, Heating, Internet, Security/Safety, Wellness Facilities, Guest Services, Child Friendly, Parking, Pool, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Rotorua hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Rotorua hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.