voco Queenstown by IHG | Hotel in Queenstown

| 9.2 (1000 Reviews) |  1 Bathroom
Queenstown City Centre Hotel | voco Queenstown by IHG

Hotel in Queenstown City Centre, Queenstown

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Voco Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Toilet paper
  • Towels
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
Bedroom
  • Bed sheets
  • Premium bedding
  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Connecting rooms available
  • Iron/ironing board
Breakfast
  • Breakfast available for a fee daily 6:30 AM–10:00 AM: NZD 45.00 for adults and NZD 35.00 for children
  • 1 bar
  • Coffee/tea in common area(s)
  • 1 restaurant
  • Mini-fridge
  • Electric kettle
  • Coffee/tea maker
  • Free tea bags/instant coffee
Parking
  • Wheelchair-accessible parking available
  • Street parking available
  • Self parking on site (NZD 25.00 per day)
  • Onsite parking includes off-street options
  • Ski shuttle nearby
Accessibility
  • Wheelchair-accessible restaurant
  • Elevator
  • Assistive listening devices available
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Braille signage
  • Wheelchair-accessible public washroom
Activities
  • Beach access
  • Hunting
  • Ski lifts
  • Skiing
  • Ecotours
  • Mountain climbing
  • Skydiving
  • Rock climbing
  • Bicycle rentals
  • Mountain biking
  • Winery tours
  • Ice skating
  • Ski area
  • Segway rentals/tours
  • Health/beauty spa
  • Horse riding
  • Hiking/biking trails
  • Casino
  • Sauna
  • Helicopter/airplane tours
  • 24-hour fitness center
Entertainment
  • Digital channels
  • 49-inch Smart TV
General
  • 24-hour business center
  • Conference space (646 square feet)
  • Meeting rooms - 2
  • Water dispenser
  • Elevator
  • Lockers available
  • Front-desk safe
  • Banquet hall
  • French
  • English
  • Spanish
  • TV in lobby
  • Fireplace in lobby
  • Smoke-free property
Guest Services
  • Mini-fridge
  • Laundry facilities
  • Snack bar/deli
  • Free cribs/infant beds
  • Soundproofed rooms
  • Multilingual staff
  • Laundry facilities
  • Daily housekeeping
  • Tour/ticket assistance
  • Luggage storage
  • Ski storage
  • Dry cleaning service
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Firepit
  • Outdoor furniture

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Breakfast fee: approximately nzd 45.00 for adults and nzd 35.00 for children self parking fee: nzd 25.00 per day credit card charges are subject to a surcharge of 1.9 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

ante
Jul 26, 2026 03:31:03 PM
Review Score:   10
Summary: Amazing property ... Great service. . Flexiable and understanding. Always there to help.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 Queen Bed, Mountain View
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed, Mountain View

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Bedroom
Room Size: m2
1 Twin Bed
Suite, 1 Bedroom

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Mountain View
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Mountain View

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Bedroom, Mountain View
Room Size: m2
1 King Bed
Suite, 1 Bedroom, Mountain View

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed (Panoramic View)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed (Panoramic View)

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room
Room Size: 215 square feet m2
1 Twin Bed
Standard Room

General

Square meters - 20, Square feet - 215, Private bathroom, Ping - 6, Number of bedrooms - 1, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed, Accessible
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed, Accessible

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Mountain View
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Mountain View

General

Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 Queen Bed (Panoramic View)
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed (Panoramic View)

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this voco Queenstown by IHG does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the voco Queenstown by IHG starts from $213 per night with includes Bar, Barbecue/Outdoor Cooking, Kitchen, Parking, Business Services, Restaurant, Guest Services, Internet, Laundry, Air Conditioner, TV, Security/Safety, Fireplace, Toiletries, Entertainment, Child Friendly, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Breakfast, Accessibility, Bedding/Linens, Skiing, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the voco Queenstown by IHG is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the voco Queenstown by IHG indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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