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Wai Ora Lakeside Spa Resort | Hotel in Rotorua

| 8.2 (674 Reviews) |  1 Bathroom
Holdens Bay Hotel | Wai Ora Lakeside Spa Resort

Hotel in Holdens Bay, Rotorua

This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


2 outdoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 8:00 pm early check-in subject to availability early check-in fee: nzd 50.00 minimum check-in age: 18
Check-out
Check-out before 11 am late check-out subject to availability late check-out fee: nzd 50.00
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 60.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately nzd 25 for adults and nzd 25 for children early check-in fee: nzd 50.00 (subject to availability) late check-out fee: nzd 50.00 (subject to availability) rollaway bed fee: nzd 60.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Brenda
Oct 16, 2026 04:04:02 AM
Review Score:   8
Summary: Amy provided service that was second to none. If you are a US traveler you should know that the heating, air conditioning and TV and lighting systems are very complicated and we had to request help several times although was given expeditiously. The beds very comfortable and the best coffee in Australia and New Zealand we experienced. We also enjoyed an excellent dinner in the restaurant. The resort is managed and owned by a Chinese family and there were a few minor communication issues, but nothing that wasn’t resolved quickly.
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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Holdens Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Holdens Bay hotel starts from $97 per night with includes Pool, Restaurant, Toiletries, Breakfast, Child Friendly, Internet, Air Conditioner, TV, Transportation/Shuttle, Business Services, Guest Services, Hot Tub, Laundry, Parking, Balcony/Terrace, Bedding/Linens, Kitchen, Security/Safety, Wellness Facilities, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Holdens Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Holdens Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.