Mercure Queenstown Resort | Hotel in Queenstown

| 7.9 (1377 Reviews) |  5 Bathrooms  18 Guests
Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Mercure Queenstown Resort is located in Queenstown.

This 143 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Fireplace/Heating, Bar, and several others. This is a 4 star rated property and has over 1377 reviews with the average score of 7.9 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 143 Bedrooms Hotel if you want to learn more about this place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Queenstown Resort in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Queenstown Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Fruit
  • Special diet meals (on request)
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
  • Snack bar
  • Kids' meals
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Accessible parking
Activities
  • Bowling
  • Fitness
  • Hot tub/Jacuzzi
  • Hiking
  • Walking tours
  • Fitness center
  • Skiing
  • Cycling
  • Diving
  • Snorkeling
  • Bike tours
  • Happy hour
  • Canoeing
  • Mini golf
  • Steam room
  • Sauna
  • Spa lounge/Relaxation area
General
  • Non-smoking rooms
  • Safe
  • Soundproof rooms
  • Designated smoking area
  • Family rooms
  • Smoke-free property
  • Facilities for disabled guests
  • Elevator
  • Air conditioning
  • Heating
Guest Services
  • Baggage storage
  • Suit press
  • Packed lunches
  • Dry cleaning
  • Vending machine (snacks)
  • Concierge
  • Vending machine (drinks)
  • 24-hour front desk
  • Daily housekeeping
  • Laundry
  • Tour desk
  • Express check-in/out
  • Fax/Photocopying
  • Shared lounge/TV area
  • Babysitting/Child services
  • Room service
  • Ironing service
  • Meeting/Banquet facilities
  • Car rental
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor furniture
  • Picnic area
  • Outdoor fireplace
  • Sun deck
  • Outdoor pool
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Skiing
  • Ski storage
Spa
  • Kids' pool
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.82
Location:
8.55
Staff:
8.88
Facilities:
8.19
Comfort:
8.57
Cleanliness:
8.54
Tanner
Feb 3, 2026 08:00:00 AM
Review Score:   5
New Zealand
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Lake View Room with King Bed
Room Type: Triple
Room Size: 28 m2
1 King bed(s) Bed
Superior Lake View Room with King Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet, Walk-in shower

General

Iron, Smoke Alarm, Safe, Trash cans, Carpeted, Key card access, Air conditioning, Ironing facilities, Heating

Media & Technology

TV, Radio, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Lake view, View, Mountain view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Accessible by elevator, Toilet with grab rails, Roll-in shower, Lower sink, Raised toilet, Shower chair, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services, Free spa access, Free gym access
Standard Garden View Room with Two Double Beds
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Bathtub or shower, Shampoo, Shower, Body soap, Towels, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Toilet, Walk-in shower, Bathtub

General

Iron, Smoke Alarm, Safe, Trash cans, Carpeted, Key card access, Air conditioning, Ironing facilities, Heating

Media & Technology

TV, Radio, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

View, Pool view, Garden view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Accessible by elevator, Toilet with grab rails, Roll-in shower, Lower sink, Raised toilet, Shower chair, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services, Free spa access, Free gym access
Standard Garden View Room with King Bed
Room Type: Triple
Room Size: 23 m2
1 King bed(s) Bed
Standard Garden View Room with King Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shampoo, Shower, Body soap, Towels, Free toiletries, Private bathroom, Hairdryer, Toilet paper, Toilet, Walk-in shower, Bathtub

General

Iron, Smoke Alarm, Safe, Trash cans, Carpeted, Key card access, Air conditioning, Ironing facilities, Heating

Media & Technology

TV, Radio, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Inner courtyard view, View, Pool view, Garden view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Accessible by elevator, Toilet with grab rails, Roll-in shower, Lower sink, Raised toilet, Shower chair, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services, Free spa access, Free gym access
Superior Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed
Superior Lake View Room with Two Queen Beds

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet, Walk-in shower, Bathtub or shower

General

Iron, Smoke Alarm, Safe, Trash cans, Carpeted, Key card access, Air conditioning, Ironing facilities, Heating

Media & Technology

TV, Radio, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Lake view, View, Mountain view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Accessible by elevator, Toilet with grab rails, Roll-in shower, Lower sink, Raised toilet, Shower chair, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services, Free spa access, Free gym access
Standard Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shampoo, Shower, Body soap, Towels, Private bathroom, Free toiletries, Hairdryer, Toilet paper, Toilet, Walk-in shower, Bathtub or shower

General

Iron, Smoke Alarm, Safe, Trash cans, Carpeted, Key card access, Air conditioning, Ironing facilities, Heating

Media & Technology

TV, Radio, Telephone, Flat-screen TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Lake view, River view, View, Mountain view

Bedroom

Linens, Childrens' cribs, Alarm clock, Wardrobe or closet

Accessibility

Accessible by elevator, Toilet with grab rails, Roll-in shower, Lower sink, Raised toilet, Shower chair, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Concierge services, Free spa access, Free gym access
Check Hotel Availability
Nightly rates from:
USD146
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