Is this Mount Cook Village hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mount Cook Village hotel have a swimming pool?

No, this Mount Cook Village hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mount Cook Village hotel?

Best-rates for the Mount Cook Village hotel starts from $221 per night with includes Breakfast, Accessibility, Security/Safety, Wellness Facilities, Fireplace/Heating, Restaurant, Toiletries, Guest Services, Kitchen, TV, Wheelchair Accessible, Bedding/Linens, Internet, Laundry, Business Services, Bar, Child Friendly, Parking, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mount Cook Village hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mount Cook Village hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mount Cook Village hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mount Cook Village hotel?

Based on the information reported by the owner or manager, the Mount Cook Village hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mount Cook Village hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Hermitage Hotel Mount Cook | Hotel in Mount Cook

| 8.6 (1001 Reviews) | 1 Bathroom

Mount Cook Village Hotel | The Hermitage Hotel Mount Cook

Hotel in Mount Cook Village, Mount Cook

Luxury hotel with 2 restaurants and a 24-hour front desk
2 restaurants, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a meeting room.
The Hermitage Hotel Mount Cook offers 164 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Mount Cook hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Toilet paper

Free toiletries

Soap

Towels

Shower/tub combination

Shampoo

Bedroom

Heating

Bed sheets

Iron/ironing board

Phone

Breakfast

Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: NZD 42 for adults and NZD 22 for children

2 restaurants and 1 coffee shop/cafe

1 bar

Coffee/tea in common area(s)

Coffee/tea maker

Mini-fridge

Parking

Wheelchair-accessible parking available

Onsite parking includes off-street options

Free self parking on site

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Handrails in stairways

Wheelchair-accessible lounge

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Well-lit path to entrance

Low-height counter and sink

Stair-free path to entrance

Handrails in hallways

Wheelchair-accessible path of travel

Visual alarms in hallways

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Grab bar near toilet

In-room accessibility

Activities

Bicycle rentals

Hiking/biking trails

Entertainment

Satellite channels

Flat-screen TV

General

Meeting room

Banquet hall

Front-desk safe

Elevator

English

Fireplace in lobby

Smoke-free property

Guest Services

Mini-fridge

Laundry facilities

Snack bar/deli

Tour/ticket assistance

Laundry facilities

Daily housekeeping

24-hour front desk

Concierge services

Luggage storage

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately nzd 42 for adults and nzd 22 for children credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Adam

Sep 12, 2025 12:18:16 PM

Review Score: 8

Summary: Amazing views and good selection of dining options. The room we had was in the original part of the hotel and located under the staircase which was not ideal as the stairs creek. Otherwise a great spot at the base of Mt Cook.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double or Twin Room, Mountain View Room Size: 237 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Mountain view, Square meters - 22, Number of bathrooms - 1, Free cribs/infant beds, Balcony or patio, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 2
Standard Double or Twin Room Room Size: 247 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square feet - 247, Ping - 6.94, Free WiFi, Number of bedrooms - 0, Coffee/tea maker, Square meters - 23, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 2
Premium Room, 1 King Bed, Mountain View Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Electric kettle, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Mountain view, Air conditioning, Number of bathrooms - 1, Free cribs/infant beds, No rollaway/extra beds, Free bottled water, Espresso maker, Bed count minimum 1, In-room safe, Bed count maximum 1
Premium Twin Room, Mountain View Room Size: 376 square feet m² 2 Queen Beds	General Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Coffee/tea maker, Shower only, Square meters - 35, Mountain view, Extra bed count 1, Air conditioning, Square feet - 376, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10.57, Private bathroom, Rollaway/extra beds (free), Desk, Espresso maker, In-room safe, Bed count minimum 2, Bed count maximum 2
Signature Twin Room, Mountain View Room Size: 377 square feet m² 2 Queen Beds	General Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Coffee/tea maker, Shower only, Square feet - 377, Square meters - 35, Mountain view, Extra bed count 1, Air conditioning, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Ping - 10.59, Rollaway/extra beds (free), Slippers, Free bottled water, Espresso maker, Separate sitting area, In-room safe, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 1 Queen Bed, Mountain View Room Size: 183 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Square meters - 17, Mountain view, Number of bathrooms - 1, Private bathroom, Furnished balcony or patio, No rollaway/extra beds, Square feet - 183, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Superior Twin Room, Mountain View Room Size: 284.7 square feet m² 2 Queen Beds	General Ping - 8, Number of living rooms 0, Free WiFi, Number of bedrooms - 0, Square meters - 26.4, Mountain view, Extra bed count 1, Square feet - 284.7, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Furnished balcony or patio, Rollaway/extra beds (free), Desk, In-room safe, Bed count minimum 2, Bed count maximum 2
Signature Room, 1 King Bed, Mountain View Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Ping - 11, Shower only, Square feet - 377, Square meters - 35, Mountain view, Air conditioning, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Private bathroom, No rollaway/extra beds, Slippers, Desk, Espresso maker, Separate sitting area, Bed count minimum 1, In-room safe, Bed count maximum 1