Is this Mount Cook Village hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mount Cook Village hotel?

Check-in time for Mount Cook Village hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mount Cook Village hotel have a swimming pool?

No, this Mount Cook Village hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mount Cook Village hotel?

Best-rates for the Mount Cook Village hotel starts from $252 per night with includes Business Services, Entertainment, Breakfast, Kitchen, View, Balcony/Terrace, Security/Safety, Fireplace/Heating, Sports/Activities, Guest Services, Child Friendly, Internet, Designated Smoking Area, Wheelchair Accessible, Restaurant, Bar, Parking, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mount Cook Village hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mount Cook Village hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mount Cook Village hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mount Cook Village hotel?

Based on the information reported by the owner or manager, the Mount Cook Village hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mount Cook Village hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Hermitage Hotel Mt Cook | Hotel in Mount Cook Village

| 8.4 (1492 Reviews) | 7 Bathrooms 20 Guests

Mount Cook Village Hotel | The Hermitage Hotel Mt Cook

Hotel in Mount Cook Village

Set in Mount Cook National Park, The Hermitage Hotel features a range of rooms and suites all offering majestic mountain views, and most with views of Mount Cook. Guests can enjoy a range of onsite dining and bars, and free WiFi is offered in the Snowline Lounge and Sir Edmund Hillary Cafe. All rooms feature an private bathroom including a shower, free toiletries and hairdryer. Some rooms offer a bath tub. Also included in each room is a satellite flat-screen TV, refrigerator and tea and coffee making facilities. In-room WiFi is available for an additional charge. The Hermitage Hotel is located adjacent to Sir Edmund Hillary Alpine Center and just 1148 feet from Aoraki Mount Cook National Park Visitor Center. Lake Tekapo is 65 mi away and Twizel is 40 mi away. Guests enjoy free private onsite parking. Other facilities offered at the hotel include a 24-hour reception and a tour desk to organize local activities for you. There are also business facilities, laundry services. The Snowline Lounge looks out over the spectacular Mount Cook, and is ideal for a cocktail by the log fire. For a quick snack the Sir Edmund Hillary Cafe & Bar offers a range of on-the-go or eat in treats. Reservations are recommended for The Alpine Restaurant, which is open daily serving buffet breakfast, lunch and dinner. The Panorama Room, re-opens on December 1 and is the hotel's signature à la carte restaurant, with a focus on local ingredients. Reservations are essential for dining at The Panorama Room. In-room Wi-Fi is FREE for all guests. There are also business facilities AND laundry services. The Panorama Room is open seasonally.

The Hermitage Hotel Mt Cook is located in Mount Cook Village.

This 158 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Internet, Designated Smoking Area, and several others. This is a 4 star rated property and has over 1492 reviews with the average score of 8.4 . Coming to Mount Cook Village and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 158 Bedrooms Hotel if you want to learn more about this place in Mount Cook Village. These details are authentic, as they are provided by our partner, booking.com.

This The Hermitage Hotel Mt Cook in Mount Cook Village is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Hermitage Hotel Mt Cook”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Designated Smoking Area

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Breakfast

Kids' meals

Coffee house on site

Wine/Champagne

Special diet meals (on request)

Kid-friendly buffet

Restaurant

Snack bar

Parking

Accessible parking

Parking

Parking on site

Free parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Lowered sink

Activities

Walking tours

Happy hour

Movie nights

Hiking

General

Elevator

Convenience store on site

Smoke-free property

Facilities for disabled guests

Designated smoking area

Non-smoking rooms

Heating

Guest Services

Meeting/Banquet facilities

Baggage storage

Tour desk

Private check-in/out

Daily housekeeping

Packed lunches

Concierge

24-hour front desk

Fax/Photocopying

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Outdoor furniture

Sun deck

Terrace

Security/Safety

Key access

Fire extinguishers

Smoke alarms

24-hour security

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

First aid kits available

Cashless payment available

Physical distancing rules followed

All plates, cutlery, glasses, and other tableware sanitized

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

You must show a valid photo id upon check in, please note for bookings of 4 or more rooms, different policies and procedures may apply. for further information please contact the property in advance, using the contact details found on the booking confirmation, 'the hermitage, aoraki/mount cook will not require guests to have a nz covid-19 vaccine pass from 5th april 2022'.

Reviews

Value for money:

7.33

Location:

9.57

Staff:

8.69

Facilities:

8.11

Comfort:

8.69

Cleanliness:

8.61

Jan 7, 2026 08:00:00 AM

Review Score: 8

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Standard King or Twin Room Room Type: Twin/Double Room Size: 17 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower cap, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock Outdoors Outdoor furniture, Patio, Balcony Kitchen Electric kettle, Wine glasses, Refrigerator General Ironing facilities, Trash cans, Carpeted, Heating Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Superior Twin Room with Mountain View Room Type: Family Room Size: 25 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower cap, Shower, Bathtub, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Ironing facilities, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock Outdoors Outdoor furniture, Patio, Balcony Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed, Fold-up bed
Premium Twin Room with Mountain view Room Type: Twin/Double Room Size: 34 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower cap, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Toilet with grab rails, Upper floors accessible by elevator Room Amenities Socket near the bed, Fold-up bed
Premium Plus Room with Two Queen Beds Room Type: Twin Room Size: 34 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower cap, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Air conditioning, Ironing facilities, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Toilet with grab rails, Upper floors accessible by elevator Room Amenities Socket near the bed, Fold-up bed
Premium Plus Super King Room Type: Double Room Size: 34 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shower cap, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Bathrobe, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Air conditioning, Ironing facilities, Trash cans, Interconnecting room(s) available, Safe, Carpeted, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Standard King Room Room Type: Double Room Size: 22 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower cap, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock Outdoors Outdoor furniture, Patio, Balcony Kitchen Electric kettle, Wine glasses, Refrigerator General Ironing facilities, Heating, Interconnecting room(s) available, Carpeted, Trash cans View Mountain view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Premium Super King Room Type: Double Room Size: 34 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Shower cap, Shower, Toilet paper, Free toiletries, Hairdryer, Private bathroom, Towels, Conditioner, Toilet, Bathtub or shower, Shampoo, Slippers, Body soap General Air conditioning, Ironing facilities, Trash cans, Safe, Carpeted, Heating Media & Technology TV, Telephone, Satellite channels, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock Kitchen Electric kettle, Wine glasses, Coffee machine, Refrigerator Living Area Desk, Sitting area View Mountain view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed